MedPro Clinic – privacy policy

Personal Data Processing Policy

1. General provisions

This Personal Data Processing Policy is prepared in accordance with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” dated May 21, 2013, No. 94-V, and defines the procedure for processing personal data and measures to ensure the security of personal data by MedPro Clinic LLP (hereinafter – the Operator).
The Operator’s primary objective is to ensure the rights and freedoms of individuals when processing personal data, including the protection of privacy, personal and family secrets.
This Policy applies to all information that the Operator may obtain about visitors to the website https://medproclinic.kz/.

2. Key terms

Automated processing of personal data – processing using computing equipment;
Blocking of personal data – temporary suspension of processing (unless required for clarification);
Website – a set of graphical and informational materials, software, and databases available at https://medproclinic.kz/;
Information system of personal data – databases and technology enabling processing of personal data;
Anonymization of personal data – actions making it impossible to identify the user without additional information;
Processing of personal data – any operation with personal data, including collection, recording, systematization, storage, updating, extraction, use, transfer, anonymization, blocking, deletion, or destruction;
Operator – a state body, legal or physical entity that organizes and processes personal data, determines the purpose and composition of data;
Personal data – any information related directly or indirectly to a user;
User – any visitor of the website;
Provision of personal data – disclosure to a specific person or group;
Cross-border transfer of personal data – transferring data to a foreign state or entity;
Destruction of personal data – irreversible deletion from the system or storage media.

3. Personal data collected

Full name
Email address
Phone numbers
Anonymous data collected via cookies and web analytics services (Yandex Metrica, Google Analytics, etc.)

4. Purpose of processing

Informing users via email
Notifications about new products, services, promotions, and events
Using anonymous data to improve website quality

5. Legal basis

Data is processed only when the user submits it via forms.
Anonymous data is processed if allowed in browser settings (cookies and JavaScript enabled).

6. Collection, storage, and processing

Operator ensures security using legal, organizational, and technical measures.
Personal data is never shared with third parties, except as required by law.
Users can update their data or revoke consent via email.

7. Cross-border transfer

The Operator ensures reliable protection of personal data before transferring abroad.
Transfers to countries without adequate protection require written consent or contractual necessity.

8. Final provisions

Users may contact the Operator via email: @medpro_taraz
Any changes to the policy will be reflected in the document; the current version is available at https://medproclinic.kz/.