Frequently asked questions

Here you can find answers to the most popular questions about our services, certificates, and visiting the clinic. This will help you quickly understand and get the information you need.

What services does the clinic provide?

Our clinic offers a wide range of medical services: diagnostics, laboratory tests, ultrasound and other examinations, consultations with specialists of various profiles, treatment, and disease prevention.
For accurate diagnosis and effective treatment, we use a variety of modern devices and high-tech equipment.

Is it necessary to make an appointment in advance?

Yes, we recommend booking in advance to choose a convenient time and specialist. You can book by phone, through the website, or via the clinic’s mobile app.

Is a referral from a doctor required?

Most tests and consultations can be done without a referral; however, for certain types of examinations (e.g., specialized tests or complex procedures), a referral may be required.

What forms of payment are accepted?

We accept cash, bank cards, and cashless payments.

How to prepare for an examination?

Proper preparation depends on the type of examination. For example, for an abdominal ultrasound, it is recommended not to eat for 6–8 hours before the procedure. Detailed instructions can be clarified when booking your appointment.

How long does an appointment or examination take?

The average duration of an appointment depends on the type of service and the complexity of the examination. A doctor’s consultation usually takes 15–30 minutes, while diagnostic procedures range from 10 to 40 minutes.

When will the results be ready?

Test and examination results are usually available on the day of the procedure or the following day. For complex examinations, the timeframe may be longer — the doctor will inform you in advance.

Can the results be provided to another doctor?

Yes, all results are provided in a convenient format: a paper report or an electronic file that can be shared with another specialist.

Do you accept children and elderly patients?

No, the clinic serves only adult patients. For elderly people, separate comfort measures and safe examination methods are provided.

How to book a follow-up appointment or control examination?

You can book using any convenient method: by phone or through the website. We recommend keeping the results of previous examinations for dynamic monitoring of your health.